Refund policy

At The Dad Hunt Co., we strive to provide you with high-quality apparel products. We understand that sometimes issues may arise, and we are here to assist you. Please review our return policy below.

  1. Damaged or Faulty Products: If you receive a damaged or faulty product from The Dad Hunt Co., we apologize for any inconvenience caused. In such cases, we offer a hassle-free return process. Please contact our customer support team within 10 days of receiving the product, providing details of the damage or fault. We may request supporting evidence such as photographs to facilitate the return process. Once the damage or fault is verified, we will arrange a replacement or offer a refund for the product.
  2. Non-Returnable Items: At this time, we do not accept returns for products other than those that are damaged or faulty. We encourage you to carefully review product details, sizing charts, and other relevant information before making a purchase to ensure your complete satisfaction.
  3. Contacting Customer Support: For any inquiries or to initiate a return for a damaged or faulty product, please reach out to our customer support team via info@thedadhunt.com. Our dedicated team is ready to assist you and provide further instructions on the return process.
  4. Refunds and Replacements: Upon receiving the returned damaged or faulty product and verifying its condition, we will proceed with either a replacement or a refund, based on your preference and product availability.
  5. Conditions for Return: For eligible returns of damaged or faulty products, please ensure the following conditions are met:
    • The product must be in its original condition, with all tags and labels attached.
    • The return request must be made within the specified time frame.
    • The product must not have been subjected to misuse, negligence, or any form of damage caused by the customer.
    • Any additional accessories or promotional items included with the product must also be returned.

Please note that The Dad Hunt Co. reserves the right to refuse returns if the above conditions are not met.

We value your satisfaction and appreciate your understanding of our return policy. If you have any further questions or concerns, please do not hesitate to contact our customer support team.